We are passionate about our products, our high quality ingredients and strict quality control processes which means we stand behind them with a 100% Money Back Quality Guarantee.
If you are not satisfied with any Chemists’ Own products you have purchased, simply return the unused portion to your pharmacy, with your proof of purchase and they will refund your money.
Please see our terms and conditions below.
If you are not satisfied with a Chemists’ Own product you have purchased, please return the unused portion with all of its original packaging to your pharmacy, with your proof of purchase and they will refund your money.
Your pharmacy will refund the purchase price of the product once the following conditions have been met. Claim for refund must be made within 30 days of the purchase date. You must provide the original purchase receipt (copies not accepted). Purchase must be from an Australian retail pharmacy who stocks Chemists’ Own. Refund does not include any postage or freight charges you may have incurred when purchasing this product or sending it back to us for your claim. Maximum refund will be the purchase price of the product as displayed on the original purchase receipt.